24x7 Monitoring Service for Solar Electric Systems

Enlarge Image   How do I get Solar Electric Monitoring?   Call 1.408.279.5262 for more information or email a sales specialist at [email protected]

When you sell a commercial or residential-scale solar electric system to one of your customers, you’re not just completing a transaction — you’re entering into a customer relationship that will last for many years. Your customer will usually enter into a support and maintenance contract with you that represents both a revenue stream and a risk. How will you support that system and meet your performance obligations? How will you know if that system is working or not? How can you be sure your customer will realize the hoped-for solar electric performance levels, uptime and return on investment? How can you prove that you’ve produced results? Fat Spaniel Technologies can help with all of these questions, and more.

Fat Spaniel is the leading provider of monitoring and reporting services for renewable energy systems — for solar electric, solar hot water, and wind systems. Our onsite monitoring systems will collect the relevant performance, usage and fault data about your customers’ energy systems. The data is automatically communicated over the Internet. It is then stored at the Fat Spaniel data center, where it is both secured and made available online to you and your customers. The data is made Internet-accessible through Web views, reports, downloadable data and fault alerts. So, not only will your customers’ systems be monitored 24x7, you’ll have online access to the information you need, anytime, anywhere.

Managing Multiple Systems for Improved Efficiency
If you have multiple sites that need to be monitored, then consider Fat Spaniel Insight Manager™. This multi-site management portal enables you to see all of your managed sites at-a-glance, determine their current state of health, see aggregated production and greenhouse gas avoidance data, look at event logs and fault details, plus drill down for more detailed views of each site.

Benefits

• 24x7 monitoring of your customer's solar electric systems
• Access system data anytime, anywhere, live on the Web
• Tracking of production, usage, environmental data, with both real-time and historical data
• Enable performance-based incentives (PBI) under California Solar Initiative (or other government programs) with independent 3rd party monitoring and reporting to public utility commissions
• Compelling, graphical, Web-based views can be integrated into a customer Web site, installer Web site, or lobby display kiosk
• Greater ability to demonstrate value to customers, providing increased confidence that their investment in renewable energy is paying off
• Increased customer
  satisfaction with improved service and maintenance capabilities such as automatic email alerts of system faults
• Happier customers will generate more revenue through upgrades and referring new business to you

“Fat Spaniel Technologies responded to our needs and provided a compelling display that helped us demonstrate the performance and benefits of our products.”

Arthur Rudin — Director of Engineering, SHARP Solar Systems Division