Differentiate your product by integrating state-of-the-art remote management capabilities from Fat Spaniel Technologies™

As the renewable energy market becomes more competitive, the need to differentiate your hardware products increases. Fat Spaniel has solutions that can help you gain marketplace advantage by adding more intelligence to your product, with monitoring software and services.

Whether your product is a solar electric inverter, a solar hot water system or a small wind turbine, we provide diagnostic and maintenance solutions that allow your products to be remotely monitored and managed—anytime, anywhere, using any web-enabled device. Our hosted services allow you to set up detect and capture fault events in real-time. These can generate automated alerts via email and SMS messages to support staff, as well as be displayed in a web-based management console. Your integration and installation partners can become much more self-sufficient in tech support tasks, diagnosing faults on their own and ensuring that when technicians have to go on-site, they do so with the right replacement part in hand.

The advantages? Faster problem resolution, higher uptime, greater energy output, lower costs, higher ROI. Fat Spaniel’s monitoring services will reduce the number of costly on-site visits you and your partners need to make. Your partners and customers will be happier, and the investors who fund the purchase of your products will see higher project return on investment.

And, Fat Spaniel's services can help your product development team collect performance and fault data on your installed base of equipment, in a much more comprehensive and systematic way than you could ever do with the spotty and intermittent data collection most manufacturers typically perform. That data can later be used to improve the supportability, quality and reliability of your products, reducing your warranty exposure.

Fat Spaniel can help your products stand out from the competition.

Critical Services for Manufacturers

• Remotely monitor, diagnose, manage and control equipment to reduce costly on-site visits
• Receive alerts that provide prompt information to support teams to improve response time and reduce downtime
• Collect product performance and reliability data to improve product quality and cut warranty expense
• Cut support costs with partners and end-user customers

Flexible Alternatives for Integrated Monitoring

• Integrated monitoring system, pre-installed before shipment to your customers
• Energy Intelligence Platform approach using a services-only solution, with no added hardware, that relies on exporting your own monitored data to the Fat Spaniel data center