Aggregated Site Views, Fault Display and Real-Time Alerts Improve Distributed Energy Generation System Performance, Reduce Maintenance Costs

Long Beach, Calif. – September 24, 2007 – Fat Spaniel Technologies, the leading provider of critical information services for distributed renewable energy systems, today launched “Fat Spaniel Insight Manager,”™ a new multi-site management portal that enables system operators to maximize performance and reduce maintenance costs across their entire portfolio of managed sites. Designed to simultaneously manage multiple commercial-scale renewable energy systems, Insight Manager delivers the full spectrum of Fat Spaniel’s remote energy monitoring, reporting and fault management services in a comprehensive web-based portal.

“We have a lot of different customer sites to monitor, and the number is growing fast,” said Nick Tumilowicz, System Monitoring Product Manager for REC Solar. “Fat Spaniel Insight Manager gives us the ability to use a single, secure portal to manage all of them. This lets us stay on top of how well they’re operating and to be proactive about service and maintenance if anything goes wrong. Features such as alert logs, decoded inverter fault information, and per-site asset information help us to do an even better job for our customers.”

Power Purchase Agreements (PPAs), maintenance contracts, and other long-term solar energy customer agreements bring opportunities for increased revenue streams as well as risks associated with ongoing system performance. Fat Spaniel’s Insight Manager is designed to maximize system energy output, reduce maintenance costs and increase customer satisfaction through a suite of multi-site management features including:

• Site List – A dashboard displays at-a-glance information regarding the name, location, kW capacity, and color-coded health status for all of the operator’s solar energy systems.
• Event Manager & Status Alerts – Customizable alert options deliver instant email notifications when system faults or other events occur. The Event Log tracks and displays events such as inverter faults, showing the inverter affected, the exact nature of the fault and the timeframe of the condition in order to help diagnose and prevent future system downtime.
• Live System Views – Easy click-through capabilities enable users to drill down into simple or detailed web views for each site. Both real-time and historical system data is available for reference and download.

“As the solar market continues to expand, we find that our partners are increasingly responsible for managing and maintaining a growing number of individual systems. Insight Manager brings to bear Fat Spaniel’s tenets of accountability, transparency, reliability and high performance,” said Chris Beekhuis, president and CTO of Fat Spaniel Technologies.

Requiring only a standard web browser for operation, Insight Manager gives Fat Spaniel customers anytime, anywhere access to critical system information. The new management service is compatible with a range of solar hardware options including: revenue-grade meters, environmental sensors, inverters supported with direct monitoring, and inverters with extended fault code capabilities. For more information about the Insight Manager portal, please visit www.fatspaniel.com

About Fat Spaniel Technologies
Based in San Jose, Calif., Fat Spaniel Technologies, Inc. is the leading provider of critical information services for distributed, renewable energy systems – enabling more efficient diagnostics and maintenance, more compelling visualization, and more usable revenue-grade data for billing, REC trading and performance-based incentives. Fat Spaniel acts as an independent, third party monitoring service provider and delivers information that is used by system owners, system installers, distributed utilities, equipment manufacturers, project financing firms, renewable energy credit markets and energy utility regulatory agencies. We specialize in renewable energy systems including grid-tied solar electric, solar thermal, geothermal and wind.Fat Spaniel products are presently deployed in over 800 locations across the United States and Canada as well as nine other countries. With our customers and partners, we share the vision of a world where renewable energy is the first and best energy source. For more information, see www.fatspaniel.com.

Press contact:
Rosalind Jackson
Antenna Group (for Fat Spaniel)
[email protected]
415-977-1923

 

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